Senior Project Business Analyst - Melbourne Australia

Company: Confidential
Your Application: You have not applied yet
Location: Melbourne Australia, Australia
JOB DESCRIPTION

Senior Project Business Analyst
Confidential
Support Project Augur in delivering change across the Customer Resolution Portfolio
Help deliver immediate & strategic business objectives
Build your career your way

About The Role

Role Location:
, DocklIC

Role Type:
12-month fixed-term contract

Confidential?s purpose is to shape a world where people mmunities thrive, achieve this we need great customer focused people to support our program to deliver immediate rategic business objectivesonfidential is committed to improving the way we listen to pport our customers arn from our mistakesroject Augur is a program of work focused on uplifting our internal dispute resolution practices proving the customer experience through the complaints processp>

In this role you will be a part of a team leading ecuting initiatives in support of the overall program e individual work streamsou will bring to the role experience your experience across all aspects of the project delivery lifecycleou will be passionate about our customer experience, supporting our bankers st of all, delivering on change/p>

About You

To be successful in this role, you will ideally bring the following:

7-10 years? business analysis experience;
Existing functional experience the following areas:
Business Analysis, Change Confidential, Technology siness Implementation neral project sk Confidential practices;
Can appreciate difficult problems, is self-motivated to work autonomously on tasks with medium complexity, work collaboratively as part of a team early represent consolidated findings;

Excellent communication terpersonal skills with the ability to influence outcomes at all levels of the business;
Extensive conceptual skills pabilities to simplify early articulate solutions to resolve complex business issues;
Focused on building veloping relationships with colleagues aders from across the business;
Demonstrated ability, commitment ntribution to building best practices within the business that put the customer at the centre;
Can appreciate difficult problems, is self-motivated to work autonomously on tasks with medium complexity, work collaboratively as part of a team early represent consolidated findings
Broad knowledge of Confidential frontline mplaints systems ocesses is not mry but would be favourable;
Experience in compliance, regulatory guides sessments would also be favourabler>

About Confidential

At Confidential, everything we do boils down to ?why? ? our purpose ? to shape a world where people mmunities thrivee're just as focused on seeing our people thrive as well as our customerse'll give you every opportunity to develop your careerp>

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste ducing bureaucracyp>

A happy workplace is a thriving oneo in order to attract ep the best talent, y thanks for the hard work, we make sure all our employees are rewardedp>

We work flexibly at Confidential courage you to talk to us aboutsho w this role can be flexible for you y adjustments you require to our recruitment process or the role itselff you are a cte with a disability, let us knowsho w we can provide you with additional supportp>

To working at Confidential or to view other opportunities visit ou apply for this role by visiting Confidential Careers arch for reference number AUS126669p> Confidential
Support Project Augur in delivering change across the Customer Resolution Portfolio
Help deliver immediate & strategic business objectives
Build your career your way

About The Role

Role Location:
, DocklIC

Role Type:
12-month fixed-term contract

Confidential?s purpose is to shape a world where people mmunities thrive, achieve this we need great customer focused

people to support our program to deliver immediate rategic business objectivesonfidential is committed to improving the way we listen to pport our customers arn from our mistakesroject Augur is a program of work focused on uplifting our internal dispute resolution practices proving the customer experience through the complaints processp>

In this role you will be a part of a team leading ecuting initiatives in support of the overall program e individual work streamsou will bring to the role experience your experience across all aspects of the project delivery lifecycleou will be passionate about our customer experience, supporting our bankers st of all, delivering on change/p>

About You

To be successful in this role, you will ideally bring the following:

7-10 years? business analysis experience;
Existing functional experience the following areas:
Business Analysis, Change Confidential, Technology siness Implementation neral project sk Confidential practices;
Can appreciate difficult problems, is self-motivated to work autonomously on tasks with medium complexity, work collaboratively as part of a team early represent consolidated findings;

Excellent communication terpersonal skills with the ability to influence outcomes at all levels of the business;
Extensive conceptual skills pabilities to simplify early articulate solutions to resolve complex business issues;
Focused on building veloping relationships with colleagues aders from across the business;
Demonstrated ability, commitment ntribution to building best practices within the business that put the customer at the centre;
Can appreciate difficult problems, is self-motivated to work autonomously on tasks with medium complexity, work collaboratively as part of a team early represent consolidated findings
Broad knowledge of Confidential frontline mplaints systems ocesses is not mry but would be favourable;
Experience in compliance, regulatory guides sessments would also be favourabler>

About Confidential

At Confidential, everything we do boils down to ?why? ? our purpose ? to shape a world where people mmunities thrivee're just as focused on seeing our people thrive as well as our customerse'll give you every opportunity to develop your careerp>

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste ducing bureaucracyp>

A happy workplace is a thriving oneo in order to attract ep the best talent, y thanks for the hard work, we make sure all our employees are rewardedp>

We work flexibly at Confidential courage you to talk to us aboutsho w this role can be flexible for you y adjustments you require to our recruitment process or the role itselff you are a cte with a disability, let us knowsho w we can provide you with additional supportp>

To working at Confidential or to view other opportunities visit ou apply for this role by visiting Confidential Careers arch for reference number AUS126669p> -
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Apply Now
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Apply Now
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Confidential

16:


Location

Arrangements



Industries

Banking & Finance






JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable


JOB REQUIREMENTS
Minimal experience: No experience



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