Identity Operations Engineer - ANZx - Melbourne Australia

Company: Confidential
Your Application: You have not applied yet
Location: Melbourne Australia, Australia
JOB DESCRIPTION

Identity Operations Engineer - ANZx
Confidential
Identity Operations Engineer

We-re changing the way we run Confidential by adopting new ways of working so we can build a better Confidential for our customers today the future success of our Business Transformation is dependent on having great people to deliver quality outcomes for our customers so we-re looking for people who are passionate about transformational change so we can redefine banking for the futuren us as we reimagine the industry using the latest platforms chnology to better support our customers- financial wellbeinggt;
What-s your mission-
As an Identity Operations Engineer your mission is to help design liver a modern banking platform pporting suite of services that provide simple cure ways for our customers to engage with the bank>

Your mission is to help design liver customer experiences that empower our customers rtners to interact seamlessly with Confidential with high levels of trustgt;

You-ll employ your engineering IL skills to help reshapesho w we deliver high-quality customer experiences faster re efficiently to our customers, ll bring a creative, customer focused mindset to the role

What will your day look like-

As an Ops Engineer working within Business Services Identity Engineering, you will be responsible for building naging our Identity cess Confidential platform operational processes will be enhancing the observability of the platform so that it will alert even before the potential incident is created>

You will be responding to challenging system change requests from the business as well as hg communications during any system outages>

You will use infrastructure monitoring tools spond to alerts to continuously improve the stability of our systems workflow automation eliminates guesswork mplifies your daily priorities, freeing you up to focus on solving systems issuesgt;

We have a detailed Operations Playbook to help you get started, revolutionary software factory that you-ll leverage to make it all happenng your operational skills to bear, not merely following the playbook, but improving itgt;
As an engineer within this team, you will be responsible for defining our operational tooling rk with our platform teams to help maintain the CD pipelines will also utilise container-based toolsets in your day to dayrk across both AWS P environments to meet the desired business outcomes>


What will be in your toolkit-
You will ideally have experience in more than one of the following

Extensive experience in processes chnologiesgt;
Knowledge of federation sts oAuth 2penID connect etcgt;
Strong knowledge of authentication thorization stsgt;
Previous experience in an operations teamgt;
Strong background in Identity cess Confidential, preferably with the Forgerock Identity Manager, Access Managementgt;
Ability to mentor ide team members on operational processes chnologiesgt;
A thorough underst of customer service-related performance metrics
Experience with Change Confidential & ITIL processes in enterprise environmentsgt;
Experience working with operations chitecture groups developing scalable pportable solutions
Experience in alerting nitoring tools such as Prometheus, New Relic, Dynatrace
Experience with Logging tools such as Splunk
Experience with Kubernetes/OpenShift
Experience in configuration of the CI/CD tool exhub actions, codefresh etcgt;
Experience in ITIL process
ITIL v4 Foundations ITIL v3 Foundations minimum
Ideally ServiceNow Mapping Fundamentals plementation Specialist certified


About Confidential
At Confidential, everything we do boils down to -why- - our - to shape a world where people mmunities thrivere just as focused on seeing our people thrive as well as our customersll give you every opportunity to develop your careergt;
We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste ducing bureaucracygt;

A happy workplace is a thriving onein order to attract ep the best talent, y thanks for the hard work, we make sure all our employees are rewardedgt;

We work flexibly at Confidential courage you to talk to us aboutsho w this role can be flexible for you y adjustments you require to our recruitment process or the role itselfyou are a cte with a disability, let us knowsho w we can provide you with additional supportgt;

To working at Confidential or to view other opportunities visit apply for this role by visiting Confidential Careers arch for reference number Taleo Job Code AUS123495gt;

#4>

#Windram

Confidential

Identity Operations Engineer

We-re changing the way we run Confidential by adopting new ways of working so we can build a better Confidential for our customers today the future success of our Business Transformation is dependent on having great people to deliver quality outcomes for our customers so we-re looking for people who are passionate about transformational change so we can redefine banking for the futuren us as we reimagine the industry using the latest platforms chnology to better support our customers- financial wellbeinggt;
What-s your mission-
As an Identity Operations Engineer your mission is to help design liver a modern banking platform pporting suite of services that provide simple cure ways for our customers to engage with the bank>

Your mission is to help design liver customer experiences that empower our customers rtners to interact seamlessly with Confidential with high levels of trustgt;

You-ll employ your engineering IL skills to help reshapesho w we deliver high-quality customer experiences faster re efficiently to our customers, ll bring a creative, customer focused mindset to the role

What will your day look like-

As an Ops Engineer working within Business Services Identity Engineering, you will be responsible for building naging our Identity cess Confidential platform operational processes will be enhancing the observability of the platform so that it will alert even before the potential incident is created>

You will be responding to challenging system change requests from the business as well as hg communications during any system outages>

You will use infrastructure monitoring tools spond to alerts to continuously improve the stability of our systems workflow automation eliminates guesswork mplifies your daily priorities, freeing you up to focus on solving systems issuesgt;

We have a detailed Operations Playbook to help you get started, revolutionary software factory that you-ll leverage to make it all happenng your operational skills to bear, not merely following the playbook, but improving itgt;
As an engineer within this team, you will be responsible for defining our operational tooling rk with our platform teams to help maintain the CD pipelines will also utilise container-based toolsets in your day to dayrk across both AWS P environments to meet the desired business outcomes>


What will be in your toolkit-
You will ideally have experience in more than one of the following

Extensive experience in processes chnologiesgt;
Knowledge of federation sts oAuth 2penID connect etcgt;
Strong knowledge of authentication thorization stsgt;
Previous experience in an operations teamgt;
Strong background in Identity cess Confidential, preferably with the Forgerock Identity Manager, Access Managementgt;
Ability to mentor ide team members on operational processes chnologiesgt;
A thorough underst of customer service-related performance metrics
Experience with Change Confidential & ITIL processes in enterprise environmentsgt;
Experience working with operations chitecture groups developing scalable pportable solutions
Experience in alerting nitoring tools such as Prometheus, New Relic, Dynatrace
Experience with Logging tools such as Splunk
Experience with Kubernetes/OpenShift
Experience in configuration of the CI/CD tool exhub actions, codefresh etcgt;
Experience in ITIL process
ITIL v4 Foundations ITIL v3 Foundations minimum
Ideally ServiceNow Mapping Fundamentals plementation Specialist certified


About Confidential
At Confidential, everything we do boils down to -why- - our - to shape a world where people mmunities thrivere just as focused on seeing our people thrive as well as our customersll give you every opportunity to develop your careergt;
We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste ducing bureaucracygt;

A happy workplace is a thriving onein order to attract ep the best talent, y thanks for the hard work, we make sure all our employees are rewardedgt;

We work flexibly at Confidential courage you to talk to us aboutsho w this role can be flexible for you y adjustments you require to our recruitment process or the role itselfyou are a cte with a disability, let us knowsho w we can provide you with additional supportgt;





JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable


JOB REQUIREMENTS
Minimal experience: No experience



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