XapCare Consultant - MURARRIE BRISBANE Queensland AU 4172

Company: Confidential
Your Application: You have not applied yet
Location: MURARRIE BRISBANE Queensland AU 4172, Australia

Child Care Systems Support Consultant

Murarrie, Brisbane

Employment Type:
Full-Time, Permanent Shift based, can include 6am times
30pm finish times

We-re Goodstart

At Goodstart, we-re all about laying the foundation for better lives through amazing early learning experiences, know that we can-t do that without great people!

From our centre directors to centre teams, we work together to make a real difference for children in those crucial early yearsp>

As a not-for-profit with a vision for children to have the best possible in life

Safety, health llbeing are more than just words to us, they are a personal commitment promise we make to our children, our families ch other every dayp>

We are looking for a Child Care System Support Consultant to provides first level customer support for all Xap & Child Care System related requests, assisting the diagnosis solution on tickets of work raised by centres & CSO

Your Impact

Be the first point of contact for all end user Xap & CCS issues ndling of Xap service requests
Hmulti-channel inbound & outbound contacts whilst delivering excellent service that will consistently satisfy all customers via telephone, Web chat xt Etcr> Assist in the creation intenance of support documentation portsr>

You-ll help achieve this by

A customer service solution focused mindset
Previous Child Care
Industry Experience Desired
Knowledge within a Childcare Confidential System QikKids, Xap Desired
Impeccable written al communications skills with the ability to adapt your style dependent on the audience eir underst of the problem
Ability to think outside the box ways strive for better ways of working aring knowledge
Sound technical skills with a willingness to learn ow their technical knowledge

What Goodstart can offer you

Work for a company that has an aspiration to be globally recognised for early years practice arning outcomes
Gain significant investment in your growth h support, tools, training periences that will truly enhance the progress tcomes for children in their earliest yearsr> Be a part of a team rk environment where everyone feels a sense of belonging, inclusion rpose
Not-For-Profit Salary Packaging benefits which reduces your taxable income to increase take home pay
Access to discounted childcare up to %
Flexible work arrangements giving you choice about when w work will be done in order to better manage your work n-work needs
Discounted health care cess to employee wellbeing program with BUPA
Exclusive discounts on travel, gym memberships, Apple ll products, re-r>

Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable

Minimal experience: No experience

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