Technical Service Advisor - ACT

Company: FLB Automotive Recruitment
Your Application: You have not applied yet
Location: ACT, Australia
Employer Email:
JOB DESCRIPTION
Working with a leader in the industry at the Tuggeranong store, an opportunity exists for a Technical Service Advisor to play a key role in delivering exceptional customer service and providing technical advise to our loyal customers. This position will suit an experienced mechanic with outstanding customer service skills who is wanting to take a step back from working on the tools full time. Your day will involve 60% in the office and 40% within the workshop on the tools. 
 
Daily duties will include but not be limited to;
Greet customers in our reception area Book vehicles in for service Attend to customer
and provide technical advice Quotations and payments Assist the Store Manager with supplier parts and head office paperwork Contribute to sales opportunities Assist in the workshop when required Service and Repairs on a variety of vehicles Diagnostics and fault finding Manage mechanics and organise workflow Mentor apprentices  Required skills / experience;
Light vehicle certification Confident computer skills Strong product and technical knowledge Effective phone communication A passion for customer service The ability to perform tasks efficiently and professionally A current ACT driver's licence Please apply today. 
* Great team environment and culture
* Career progression opportunities
* Staff discounts and bonus'



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