Service Operations Coordinator - Western Suburbs Melbourne Victoria

Company: Confidential
Your Application: You have not applied yet
Location: Western Suburbs Melbourne Victoria, Australia

The Company

Our client is a leading provider in international logistics. They are Seeking a proactive and experienced Service Operations Coordinator to join their team in the Western Suburbs of Melbourne.

The Role

Reporting to the National Manager your role will be varied and essential to the smooth operations of the business unit. Some of your duties and responsibilities will include:

Lead the daily customer service for a team of TechniciansOversee daily service planning and executionEnsure daily work allocation to Service Technicians are properly and fairly distributed to the teamDaily customer service planning and execution on quality and on timeEnsures customer problems are attended to promptly and solutions
are provided in a timely mannerManage the complete operations of the allocated sites, workshop and machinesProducing reports and additional ad-hoc duties

About You

You will be experienced Customer Service professionalYou will have experience with scheduling various jobs/technicians You will have experience with heavy machinery/equipmentYou will have experience with SAPYou are able to work as a part of the team or autonomouslyYou will have the ability to multitask and have excellent organisational skills

Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable

Minimal experience: No experience

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