Recovery Officer - Brisbane Australia

Company: Confidential
Your Application: You have not applied yet
Location: Brisbane Australia, Australia
JOB DESCRIPTION

Recovery Officer
Confidential
Recovery Officer

Description

Full-Time | Permanent | Eight Mile Plains

About Confidential

Confidential is as much a part of QLD as our peopleogether we exist to make life better for each other, our members, ery Queensl through finding better arter ways of doing thingsith almost 2 million members, we-re big enough to make a real difference in our community, yet small enough to nurture your professional rsonal development/p>

About the Opportunity

We are seeking experienced individuals with strong recovery or complex motor claims Confidential experience to join our results-driven, outcome focused teamou will be responsible for the identification nfidential of recovery opportunities, liaising with internal ternal stakeholders, managing complex fficult conversations, making financial decisions commendations whilst working in a collaborative tivated team environmentp>This is a full-time, permanent opportunity working out of Eight Mile Plains campus with onsite parking fé, close to transport, food ops!
At Confidential, we provide a wide range of flexible working optionshis ensures that we can adapt to member aff needslexible options include varied shift options ptions once training boarding have been completed
Full training provided on commencement to set you up for success!

Key Responsibilities

Manage a diverse portfolio of motor recoveries in a proactive st-effective manner, ensuring appropriate strategies are applied for the most effective outcome
Make defend indemnity ability decisions in an accurate mely manner
Ensure a high st of customer service is maintained for our internal ternal stakeholders while building strong collaborative relationships
Ensure Confidential of recoveries is in line with compliance gulatory sts such as the General Insurance code of Practice bt Recovery Guidelines
Constructively manage negotiations with a view of achieving the best possible outcome across all claims
Actively participate in coaching aining to upskill ild capability within your team

Skills & Experience

Strong people skills proven ability to work well within a team in a fast-paced environment
Excellent written, verbal, terpersonal communication skills including managing emotionally charged situations Min 3 yrsecovery, debt Confidential or claims Confidential/hg experience across the banking or finance sector Insurance experience highly desirable
Demonstrated ability to effectively manage priorities ive own performance
Strong negotiation nflict resolution skills
Ability to demonstrate flexibility aptability with a willingness to contribute to continuous improvement, skillsange
Excellent customer service abilities vanced verbal, written terpersonal communication skills

It is an exciting time to be part of Confidential as we continue our transformation towards better, smarter solutions that deliver more security osperity for Queensle are big enough to make a real difference in our community, yet small enough to nurture your professional rsonal developmentp>

We are committed to ensuring that every employee has access to flexibility in their rolee encourage all ctes to discuss what flexibility means to you w we can help you find your balancep>

There are plenty of other perks, too;

Onsite parking, employee gym & café EMP Only
Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance avel products for you ur family
Significant discounts on holidays, theme parks, movies, new cars, experiences much more

Ready to apply- You-ve got thisp>

At Confidential we are committed to building a diverse clusive workplace to create better outcomes for our employees r memberse are particularly focused on building our cultural, gender, disability, BTI inclusivitytes from these her diverse backgrounds are encouraged to applyp>

:
you be required to complete video interviews, psychometric testing, a medical criminal history check as part of the application processp>

Confidential is a Circle Back Initiative employer - we commit to respond to every applicantp>

Questions- areersracq or visit

Work Locations

Eight Mile Plains Logan Road Eight Mile Plains

Confidential
Recovery Officer

Description

Full-Time | Permanent | Eight Mile Plains

About Confidential

Confidential is as much a part of QLD as our peopleogether we exist to make life better for each other, our members, ery Queensl through finding better arter ways of doing thingsith almost 2 million members, we-re big enough to make a real difference in our community, yet

small enough to nurture your professional rsonal development/p>

About the Opportunity

We are seeking experienced individuals with strong recovery or complex motor claims Confidential experience to join our results-driven, outcome focused teamou will be responsible for the identification nfidential of recovery opportunities, liaising with internal ternal stakeholders, managing complex fficult conversations, making financial decisions commendations whilst working in a collaborative tivated team environmentp>This is a full-time, permanent opportunity working out of Eight Mile Plains campus with onsite parking fé, close to transport, food ops!
At Confidential, we provide a wide range of flexible working optionshis ensures that we can adapt to member aff needslexible options include varied shift options ptions once training boarding have been completed
Full training provided on commencement to set you up for success!

Key Responsibilities

Manage a diverse portfolio of motor recoveries in a proactive st-effective manner, ensuring appropriate strategies are applied for the most effective outcome
Make defend indemnity ability decisions in an accurate mely manner
Ensure a high st of customer service is maintained for our internal ternal stakeholders while building strong collaborative relationships
Ensure Confidential of recoveries is in line with compliance gulatory sts such as the General Insurance code of Practice bt Recovery Guidelines
Constructively manage negotiations with a view of achieving the best possible outcome across all claims
Actively participate in coaching aining to upskill ild capability within your team

Skills & Experience

Strong people skills proven ability to work well within a team in a fast-paced environment
Excellent written, verbal, terpersonal communication skills including managing emotionally charged situations Min 3 yrsecovery, debt Confidential or claims Confidential/hg experience across the banking or finance sector Insurance experience highly desirable
Demonstrated ability to effectively manage priorities ive own performance
Strong negotiation nflict resolution skills
Ability to demonstrate flexibility aptability with a willingness to contribute to continuous improvement, skillsange
Excellent customer service abilities vanced verbal, written terpersonal communication skills

It is an exciting time to be part of Confidential as we continue our transformation towards better, smarter solutions that deliver more security osperity for Queensle are big enough to make a real difference in our community, yet small enough to nurture your professional rsonal developmentp>

We are committed to ensuring that every employee has access to flexibility in their rolee encourage all ctes to discuss what flexibility means to you w we can help you find your balancep>

There are plenty of other perks, too;

Onsite parking, employee gym & café EMP Only
Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance avel products for you ur family
Significant discounts on holidays, theme parks, movies, new cars, experiences much more

Ready to apply- You-ve got thisp>

At Confidential we are committed to building a diverse clusive workplace to create better outcomes for our employees r memberse are particularly focused on building our cultural, gender, disability, BTI inclusivitytes from these her diverse backgrounds are encouraged to applyp>

:
you be required to complete video interviews, psychometric testing, a medical criminal history check as part of the application processp>

Confidential is a Circle Back Initiative employer - we commit to respond to every applicantp>

Questions- areersracq or visit

Work Locations

Eight Mile Plains Logan Road Eight Mile Plains

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Confidential

23 :
43

Location

Brisbane, Australia

Arrangements



Industries

Insurance


Confidential






JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable


JOB REQUIREMENTS
Minimal experience: No experience



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