Network Support Specialist - Melbourne Australia

Company: Confidential
Your Application: You have not applied yet
Location: Melbourne Australia, Australia
JOB DESCRIPTION

Network Support Specialist
Accenture Australia
Network Support Specialist

Is this the next step in your Network Support career-

Working within the Accenture ANZ IT operations team Local Technology Services, your role is to support, manage and maintain the Network Infrastructure deployed across local, regional and global regions.r>You will be supporting Accenture employees by providing technical support onsite and liaising with the global CIO support model teams, local teams and hardware vendors as required./p>

There is one opportunity in Sydney, and one in Melbourne.r>

Key support role areas are

Technology Support, Maintenance & Management

In-depth knowledge and understanding of local network management procedures and global security network policies.r>
Respond to support calls from Help Desk via the teams dedicated Service Now group.r>
Provide expert technical support to client project teams when requested.r>
Support, monitor and provide solutions to optimize the office LAN.r>


Customer Relationship Management

Building effective relationships with customers, actively seeking out and responding to feedback to deliver a high level of customer service.r>


Supplier & Service Management

Liaise with 3rd party suppliers to ensure provision of effective services.r>
3-5+ years prior experience in an on-site IT Network support role.r>
Current Industry standard certifications are desirable CCNA, CCNP, CCIE etc.br>
Strong understanding of current Windows OS, related platforms and technologies.r>
Solid working knowledge and troubleshooting skills related to IT Network Infrastructure systems WAN/LAN networking.r>
Prior working experience with a wide range of IT Network products from vendors such as Cisco, Juniper, Aruba, Fortigate, Palo Alto, Pulse Secure etc.r>
Experience in network design a plus!
Some exposure to creating technical documentation.r>
Understanding of creating pre and post change test plans.r>
Knowledge of Network Management and tools
Working in a fast-paced environment
Proficiency in Microsoft
Basic understanding of ServiceNow, ITSM Remedy, or similar incident management tool.r>


Accenture values diversity and inclusion and welcomes candidates from all backgrounds.r>
We would love to see you build your career with us and there are many staff benefits and career opportunities to progress within the company.r>

Please APPLY NOW and let?s discuss your new role.p> Accenture Australia
Network Support Specialist

Is this the next step in your Network Support career-

Working within the Accenture ANZ IT operations team Local Technology Services, your role is to support, manage and maintain the Network Infrastructure deployed across local, regional and global regions.r>You will be supporting Accenture employees by providing technical support onsite and liaising with the global CIO support model teams, local teams and hardware vendors as required./p>

There is one opportunity

in Sydney, and one in Melbourne.r>

Key support role areas are

Technology Support, Maintenance & Management

In-depth knowledge and understanding of local network management procedures and global security network policies.r>
Respond to support calls from Help Desk via the teams dedicated Service Now group.r>
Provide expert technical support to client project teams when requested.r>
Support, monitor and provide solutions to optimize the office LAN.r>


Customer Relationship Management

Building effective relationships with customers, actively seeking out and responding to feedback to deliver a high level of customer service.r>


Supplier & Service Management

Liaise with 3rd party suppliers to ensure provision of effective services.r>
3-5+ years prior experience in an on-site IT Network support role.r>
Current Industry standard certifications are desirable CCNA, CCNP, CCIE etc.br>
Strong understanding of current Windows OS, related platforms and technologies.r>
Solid working knowledge and troubleshooting skills related to IT Network Infrastructure systems WAN/LAN networking.r>
Prior working experience with a wide range of IT Network products from vendors such as Cisco, Juniper, Aruba, Fortigate, Palo Alto, Pulse Secure etc.r>
Experience in network design a plus!
Some exposure to creating technical documentation.r>
Understanding of creating pre and post change test plans.r>
Knowledge of Network Management and tools
Working in a fast-paced environment
Proficiency in Microsoft
Basic understanding of ServiceNow, ITSM Remedy, or similar incident management tool.r>


Accenture values diversity and inclusion and welcomes candidates from all backgrounds.r>
We would love to see you build your career with us and there are many staff benefits and career opportunities to progress within the company.r>

Please APPLY NOW and let?s discuss your new role.p> Are you viewing this job on LinkedIn-
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On

15 21
38


Melbourne, Australia

Arrangements


Flexible

Industries

IT & Telecomms

Find out more about
Accenture Australia






JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable


JOB REQUIREMENTS
Minimal experience: No experience



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