Journey Expert - Melbourne Australia

Company: Confidential
Your Application: You have not applied yet
Location: Melbourne Australia, Australia
JOB DESCRIPTION

Journey Expert
Confidential

Product Manager- Payments & Merchant Services

The purpose of the Tribe is to make, simple, industry-leading ways for customers to send ceive payments, quickly, reliably st-effectivelyp>

As a Journey Expert, you will be optimising existing end-to-end merchant journeys across the value chain proving the customer experience by devising innovative solutions rvices/p>

Watch this animation to get an insight in to what a day in their life looks likep>

Who are you-

A team player - You know we only win if we all winou recognise lue the different perspectives ills your colleagues bringt is not about being a hero but jumping in ntributing to the successful delivery of the team-s mission
The customer-s biggest fan - You demonstrate a thirst for better underst the customer fine the problem velop solutions through their eyes
Comfortable being uncomfortable - You are comfortable with uncertainty ve the ability to effectively manage yourself through ambiguity ange
Continuous improvement junkie - You constructively challenge the status quo, look for better ways to do things ssionately advocate continuous improvement
Committed to your own her-s growth - You strive to stretch ow yourself hers by identifying your ownareas, seeking feedback oviding feedback to others to help them learn ow everyday
A problem solver - You are energised by tackling complex problems e critical thinking, your network, skills, knowledge, ailable data to drive better outcomes for our customers e bank
Risk savvy - You build sustainable solutions that protect customers, stakeholders e community

What you bring to the Tribe-

An intense passion riosity for customers, their needs nts, putting them at the centre of everything you do
Existing functional experience or expertise in one or more of the following disciplines:
Business Analysis, Risk Confidential Business/Program Implementation
A willingness to broaden your experience pertise to develop skills in product Confidential within the agile ways of working
Domain knowledge of the Merchants end-to-end business
Demonstrated experience engaging, fluencing product value chains

There are two permanent opportunities available to be based in Collins Streetp>

Further general information on our NWOW opportunities lection approach is available on Confidential/p>

About Confidential

At Confidential, everything we do boils down to -why- - our purpose - to shape a world where people mmunities thrivee're just as focused on seeing our people thrive as well as our customerse'll give you every opportunity to develop your careerp>

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste ducing bureaucracyp>

A happy workplace is a thriving oneo in order to attract ep the best talent, y thanks for the hard work, we make sure all our employees are rewardedp>

We work flexibly at Confidential courage you to talk to us aboutsho w this role can be flexible for you y adjustments you require to our recruitment process or the role itselff you are a cte with a disability, let us knowsho w we can provide you with additional supportp>

To working at Confidential or to view other opportunities visit ou apply for this role by visiting Confidential Careers arch for reference number Taleo Job Code AUS127734p>

#GD4/p> Confidential

Product Manager- Payments & Merchant Services

The purpose of the Tribe is to make, simple, industry-leading ways for customers to send ceive payments, quickly, reliably st-effectivelyp>

As a Journey Expert, you will be optimising existing end-to-end merchant journeys across the value chain proving the customer experience by devising innovative solutions rvices/p>

Watch this animation to get an insight in to what a

day in their life looks likep>

Who are you-

A team player - You know we only win if we all winou recognise lue the different perspectives ills your colleagues bringt is not about being a hero but jumping in ntributing to the successful delivery of the team-s mission
The customer-s biggest fan - You demonstrate a thirst for better underst the customer fine the problem velop solutions through their eyes
Comfortable being uncomfortable - You are comfortable with uncertainty ve the ability to effectively manage yourself through ambiguity ange
Continuous improvement junkie - You constructively challenge the status quo, look for better ways to do things ssionately advocate continuous improvement
Committed to your own her-s growth - You strive to stretch ow yourself hers by identifying your ownareas, seeking feedback oviding feedback to others to help them learn ow everyday
A problem solver - You are energised by tackling complex problems e critical thinking, your network, skills, knowledge, ailable data to drive better outcomes for our customers e bank
Risk savvy - You build sustainable solutions that protect customers, stakeholders e community

What you bring to the Tribe-

An intense passion riosity for customers, their needs nts, putting them at the centre of everything you do
Existing functional experience or expertise in one or more of the following disciplines:
Business Analysis, Risk Confidential Business/Program Implementation
A willingness to broaden your experience pertise to develop skills in product Confidential within the agile ways of working
Domain knowledge of the Merchants end-to-end business
Demonstrated experience engaging, fluencing product value chains

There are two permanent opportunities available to be based in Collins Streetp>

Further general information on our NWOW opportunities lection approach is available on Confidential/p>

About Confidential

At Confidential, everything we do boils down to -why- - our purpose - to shape a world where people mmunities thrivee're just as focused on seeing our people thrive as well as our customerse'll give you every opportunity to develop your careerp>

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste ducing bureaucracyp>

A happy workplace is a thriving oneo in order to attract ep the best talent, y thanks for the hard work, we make sure all our employees are rewardedp>

We work flexibly at Confidential courage you to talk to us aboutsho w this role can be flexible for you y adjustments you require to our recruitment process or the role itselff you are a cte with a disability, let us knowsho w we can provide you with additional supportp>

To working at Confidential or to view other opportunities visit ou apply for this role by visiting Confidential Careers arch for reference number Taleo Job Code AUS127734p>

#GD4/p> -
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Confidential

:


Location

Arrangements



Industries

Banking & Finance






JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable


JOB REQUIREMENTS
Minimal experience: No experience



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