IT Operations Manager - Melbourne Victoria

Company: Confidential
Your Application: You have not applied yet
Location: Melbourne Victoria, Australia

The Company

This is no small opportunity. Our client is building a singular reputation for bold ideas and impeccable execution. If you're looking for career growth, a chance to let your talent shine and a workplace that encourages initiative and innovation you've come to the right place. This company has an eye for outstanding people and an impressive team. You'll be working with the best and brightest minds in the IT sector in a company that fosters a culture of performance, and where fresh solutions are the name of the game. In this fast-moving context, your flair for creative thinking, ability to work collaboratively and commitment to taking on new ideas will be valued and rewarded.

The Role

As IT Operations Manager you will lead the department to achieve key business objectives. Your extensive experience tells you a one-size-fits-all approach doesn't work and you have the commercial insights to predict IT needs, play a hands-on role in development of business strategy, and solve unique - and often - complex problems. Your meticulous attention to detail, and enthusiasm for supporting new and evolving projects will see you report to senior leaders, while offering unwavering motivation to your own team.

Your Skills & Experience

5+ years solid System Administrator backgroundAt least 2+ years Microsoft Azure experienceExperience managing office domain, (Azure Active Directory), Office 365, Intune, SharePoint, Microsoft Teams, AV (Crucial to have solid Office 365 experience)Freshdesk service support or equivalent ticketing systemBasic Networking experience (bonus:
advanced networking experience and managing cloud-based firewalls and networks)Formal IT qualification relevant to roleA strong
customer focused approach with proven ability to proactively problem solveExcellent verbal and written communication, with the ability to effectively engage, consult & collaborate to achieve with both internal and external stakeholdersAbility to produce reports and messaging to the wider business on issues including findings and actionsGenesys or similar cloud call-centre system experience is desirableProven ability in process improvement and changeKnowledge of Service Delivery Management and PracticesAble to demonstrate experience leading and managing Service Delivery TeamsAbility to understand the business and IT needs of a wide range of customers.

About you

You have the business acumen to predict market trends and the brilliant experience to develop solutions that meet problems head on. You relish a chance to solve unusual or complex problems, and you know how to influence senior leaders to encourage development of new ideas and approaches. More than an IT expert, you know how to align technology solutions with business strategies while having the confidence to collaborate with senior management and motivate a talented team.

What's on offer?

A rare opportunity for you to demonstrate your skills, initiative and creativity in a rapidly growing company.A fast-moving context, where you'll be given ownership of multiple projects backed by an amazing team.The rewards of making a genuine impact in a corporate culture that embraces creativity, fosters innovation and offers real career progression

Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable

Minimal experience: No experience

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