Engineer Employee Experience - Melbourne Australia

Company: Confidential
Your Application: You have not applied yet
Location: Melbourne Australia, Australia
JOB DESCRIPTION

Engineer Employee Experience
Confidential

First a bit about Confidential

At Confidential, everything we do boils down to -why- - our - to shape a world where people mmunities thrivere just as focused on seeing our people thrive as well as our customersll give you every opportunity to develop your careergt;

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste ducing bureaucracygt;

Confidential has started to move to a new way of working, leveraging agile practicesunderstre about this new way of working this role is right for you, we strongly encourage you to take a look at The Confidential Way vimeo channel where you-ll find The Confidential Way animation e New Ways of Working animation>

What does a 'day in the life' look like-

As an Engineer, you-ll will

Troubleshoot Windows bility technical issues
Rebuild Windows Laptops sktops
Provide Kiosk bile Tech Bar support for users for laptops sktops respectively
As part of ITIL, innovate fine processes aligned with Tech Bar from a Windows perspective

You will have the following experience

Microsoft System Centre Configuration Manager SCCM
Microsoft Active Directory
Vmware/HyperV
Windows 7/ windows 10
Microsoft Office Suite
ITIL Foundation Certification
Strong Customer Service skills
Strong Conflict Confidential skills

About you

A Growth Mindset - I embrace challenges of all kinds, failures stakes in my stride always finding a way to move the work forward
A team player - I know we only win if we all winecognise lue the different perspectives ills my squad mates bringis not about being a hero but jumping in ntributing to the successful delivery of our mission
Grow others selflessly including myself- I strive to stretch ow myself hers by identifying my ownareas, seeking feedback oviding feedback to others to help them learn ow everyday
The customer-s greatest fan -I demonstrate a thirst for better underst the customer, defines the problem velop solutions through their eyes
A collaboration champion - I champion collaboration ilds the expertise, capabilities gagement of team members that are embedded across multiple squads
Comfortable being uncomfortable - We're comfortable with uncertainty ve the ability to effectively manage myself through ambiguity by making meaning, building relationships eating clarity with my peers
Continuous improvement junkie - I constructively challenge the status quo, I look for better ways of doing things ssionately advocate continuous improvement
A Problem Solver - We're energised by tackling complex problemsse my critical thinking, network, skills, knowledge, ailable data to drive better outcomes for our customers e bank
Commercially ch curious - I have a wide-angled lensre curious about what-s happening in the external market emerging trends novations technological herwise w we use this information to better inform our decisions tions>Risk savvy - I build sustainable solutions that protect stakeholders stomers oactively address risks by role-modelling improvements in the bank-s overall risk ntrol environment

About Confidential

We-re reinventing the way we do banking, r community of collaborative, innovative thinkers who create human centred solutions are helping us get therespan class="preg">-re responding faster to changing customer requirements, focusing on the things that matter lping people achieve incredible things - be it buying their home, building a business or saving for things big or smallgt;

We support our people by providing a range of flexible working options so they can work in the way that best suits themencourage you to talk to us about your need for flexibility y adjustments you require to our recruitment process or the role itself>

We-ll also offer you the opportunity to develop your career, working in a diverse clusive workplace where the different backgrounds, perspectives fe experiences of our people are celebrated eate a great place to grow, thrive longgt;

in joining us- Apply now, or visit to find out more or view other opportunitiesgt;

Reference number AUS130440

Confidential

First a bit about Confidential

At Confidential, everything we do boils down to -why- - our - to shape a world where people mmunities thrivere just as focused on seeing our people thrive as well as our customersll give you every opportunity to develop your careergt;

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising

our people, eliminating waste ducing bureaucracygt;

Confidential has started to move to a new way of working, leveraging agile practicesunderstre about this new way of working this role is right for you, we strongly encourage you to take a look at The Confidential Way vimeo channel where you-ll find The Confidential Way animation e New Ways of Working animation>

What does a 'day in the life' look like-

As an Engineer, you-ll will

Troubleshoot Windows bility technical issues
Rebuild Windows Laptops sktops
Provide Kiosk bile Tech Bar support for users for laptops sktops respectively
As part of ITIL, innovate fine processes aligned with Tech Bar from a Windows perspective

You will have the following experience

Microsoft System Centre Configuration Manager SCCM
Microsoft Active Directory
Vmware/HyperV
Windows 7/ windows 10
Microsoft Office Suite
ITIL Foundation Certification
Strong Customer Service skills
Strong Conflict Confidential skills

About you

A Growth Mindset - I embrace challenges of all kinds, failures stakes in my stride always finding a way to move the work forward
A team player - I know we only win if we all winecognise lue the different perspectives ills my squad mates bringis not about being a hero but jumping in ntributing to the successful delivery of our mission
Grow others selflessly including myself- I strive to stretch ow myself hers by identifying my ownareas, seeking feedback oviding feedback to others to help them learn ow everyday
The customer-s greatest fan -I demonstrate a thirst for better underst the customer, defines the problem velop solutions through their eyes
A collaboration champion - I champion collaboration ilds the expertise, capabilities gagement of team members that are embedded across multiple squads
Comfortable being uncomfortable - We're comfortable with uncertainty ve the ability to effectively manage myself through ambiguity by making meaning, building relationships eating clarity with my peers
Continuous improvement junkie - I constructively challenge the status quo, I look for better ways of doing things ssionately advocate continuous improvement
A Problem Solver - We're energised by tackling complex problemsse my critical thinking, network, skills, knowledge, ailable data to drive better outcomes for our customers e bank
Commercially ch curious - I have a wide-angled lensre curious about what-s happening in the external market emerging trends novations technological herwise w we use this information to better inform our decisions tions>Risk savvy - I build sustainable solutions that protect stakeholders stomers oactively address risks by role-modelling improvements in the bank-s overall risk ntrol environment

About Confidential

We-re reinventing the way we do banking, r community of collaborative, innovative thinkers who create human centred solutions are helping us get therespan class="preg">-re responding faster to changing customer requirements, focusing on the things that matter lping people achieve incredible things - be it buying their home, building a business or saving for things big or smallgt;

We support our people by providing a range of flexible working options so they can work in the way that best suits themencourage you to talk to us about your need for flexibility y adjustments you require to our recruitment process or the role itself>

We-ll also offer you the opportunity to develop your career, working in a diverse clusive workplace where the different backgrounds, perspectives fe experiences of our people are celebrated eate a great place to grow, thrive longgt;

in joining us- Apply now, or visit to find out more or view other opportunitiesgt;

Reference number AUS130440

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On

12



Arrangements


Flexible

Industries

IT & Telecomms






JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable


JOB REQUIREMENTS
Minimal experience: No experience



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