Design & Transformation Lead - Brisbane Australia

Company: Confidential
Your Application: You have not applied yet
Location: Brisbane Australia, Australia
JOB DESCRIPTION

Design & Transformation Lead
Confidential
Design & Transformation Lead

Description

As the Design & Transformation Lead this role will provide expert advice nsultation tivate others in re-design livery of people, process stem changes to support Claims e wider insurance function, y work related to the pursuit of improved Group, Claims mber outcomesome of the key responsibilities include

Lead improvement mber experience initiativesr> Participate in the re-design of processes stems that shape the day to day workflows rformance within claims operationsr> Organise, design nduct process optimisation activitiesr> Design pport contemporary innovation practices to support projects itiatives siness as usual operationsr> Conduct analysis including market scans, understends porting broadly with the goal of identifying lidating opportunitiesr> Translate business issues, challenges jectives into concrete ngible solutions whilst shaping offering sponse capabilitiesr> Compile intain appropriate initiative risk registers, incorporating mitigations ntrols to ensure effective delivery st implementation monitoring

Skills & Experience

Experience in business transformation solution delivery or related IT disciplines e Agile or Lean methodologies, Business Analysis or Project Managementr> Ability to think innovatively rategicallyr> Drive termination to explore, research miliarise with the necessary material sourcesr> Excellent verbal itten communication gotiation skills with the ability to work on eak to complex topics with both technical n-technical audiencesr> Confidence with developing livering presentations to senior Confidential, key stakeholder groups rger audiencesr> Ability to work within an often complex stakeholder environment negotiate lance conflicting ideas inions
Able to see patterns in complex situations, assess problems velop innovative solutionsr> Use creative nceptual reasoning to develop strategies, systems thodologiesr>

It is an exciting time to be part of Confidential as we continue our transformation towards better, smarter solutions that deliver more security osperity for Queensle are big enough to make a real difference in our community, yet small enough to nurture your professional rsonal developmentp>

We are committed to ensuring that every employee has access to flexibility in their rolee encourage all ctes to discuss what flexibility means to you w we can help you find your balancep>

There are plenty of other perks, too;

Onsite parking, employee gym & café
Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance avel products for you ur family
Significant discounts on holidays, theme parks, movies, new cars, experiences much more

Ready to apply- You-ve got thisp>

At Confidential we are committed to building a diverse clusive workplace to create better outcomes for our employees r memberse are particularly focused on building our cultural, gender, disability, BTIQA+ inclusivitytes from these her diverse backgrounds are encouraged to applyp>

; you be required to complete video interviews, psychometric testing, a medical criminal history check as part of the application processp>

Confidential is a Circle Back Initiative employer - we commit to respond to every applicantp>

Questions- areersracq or visit

Work Locations

Eight Mile Plains Logan Road Eight Mile Plains

Confidential
Design & Transformation Lead

Description

As the Design & Transformation Lead this role will provide expert advice nsultation tivate others in re-design livery of people, process stem changes to support Claims e wider insurance function, y work related to the pursuit of improved Group, Claims mber outcomesome of the key responsibilities include

Lead improvement mber experience initiativesr> Participate in the re-design of processes stems
that shape the day to day workflows rformance within claims operationsr> Organise, design nduct process optimisation activitiesr> Design pport contemporary innovation practices to support projects itiatives siness as usual operationsr> Conduct analysis including market scans, understends porting broadly with the goal of identifying lidating opportunitiesr> Translate business issues, challenges jectives into concrete ngible solutions whilst shaping offering sponse capabilitiesr> Compile intain appropriate initiative risk registers, incorporating mitigations ntrols to ensure effective delivery st implementation monitoring

Skills & Experience

Experience in business transformation solution delivery or related IT disciplines e Agile or Lean methodologies, Business Analysis or Project Managementr> Ability to think innovatively rategicallyr> Drive termination to explore, research miliarise with the necessary material sourcesr> Excellent verbal itten communication gotiation skills with the ability to work on eak to complex topics with both technical n-technical audiencesr> Confidence with developing livering presentations to senior Confidential, key stakeholder groups rger audiencesr> Ability to work within an often complex stakeholder environment negotiate lance conflicting ideas inions
Able to see patterns in complex situations, assess problems velop innovative solutionsr> Use creative nceptual reasoning to develop strategies, systems thodologiesr>

It is an exciting time to be part of Confidential as we continue our transformation towards better, smarter solutions that deliver more security osperity for Queensle are big enough to make a real difference in our community, yet small enough to nurture your professional rsonal developmentp>

We are committed to ensuring that every employee has access to flexibility in their rolee encourage all ctes to discuss what flexibility means to you w we can help you find your balancep>

There are plenty of other perks, too;

Onsite parking, employee gym & café
Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance avel products for you ur family
Significant discounts on holidays, theme parks, movies, new cars, experiences much more

Ready to apply- You-ve got thisp>

At Confidential we are committed to building a diverse clusive workplace to create better outcomes for our employees r memberse are particularly focused on building our cultural, gender, disability, BTIQA+ inclusivitytes from these her diverse backgrounds are encouraged to applyp>

; you be required to complete video interviews, psychometric testing, a medical criminal history check as part of the application processp>

Confidential is a Circle Back Initiative employer - we commit to respond to every applicantp>

Questions- areersracq or visit

Work Locations

Eight Mile Plains Logan Road Eight Mile Plains

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Confidential

06:
46

Location

Brisbane, Australia

Arrangements



Industries

IT & Telecomms


Confidential






JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable


JOB REQUIREMENTS
Minimal experience: No experience



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