Customer Service Officer Trainee - Allenby Gardens South Australia

Company: Confidential
Your Application: You have not applied yet
Location: Allenby Gardens South Australia, Australia
JOB DESCRIPTION

ANCOL SA is a co-operative business providing products rvices to newsagents, schools fices in SA terstatep>

As a customer services officer you will directly work with our customers to answer their questions, provide information about our products rvices, process orders turnsp>

You will work in a team of 8-10 people, within a larger worksite in the western suburbs of Adelaide, to , joy a monthly RDOp>

This trainee will report to the Customer Services Manager aise with other staffp>

Responsibilities & Tasks:

Maintain a positive, empathetic & professional attitude towards customers at all timesr> Respond promptly to customer inquiries by phone, fax or Attend to customer complaintsr> Data entry of orders received Competency in excel rd related software packagesr> Attend customers at Point of sale terminalr> Process credit returnsr> General filingr> Any other
duties allocated or which you are trained forr>

To be successful in this job, you will need to have or develop skills in:

Active Listening
Genuine desire to help customers
Efficient telephone techniques
Ability to deal with some customer complaints
MS Office

Along with your resume please include a cover letter with your application, demonstratingsho w you meet the criteria y you would like to your career in customer servicep>

To be eligible for an apprenticeship or traineeship you must be an Australian Citizen, Permanent Resident or have full working rightsp>




JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable


JOB REQUIREMENTS
Minimal experience: No experience



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