Customer Relations Specialist - 12 Month Fixed Term Contract - Melbourne Australia

Company: Confidential
Your Application: You have not applied yet
Location: Melbourne Australia, Australia
JOB DESCRIPTION

Customer Relations Specialist - 12 Month Fixed Term Contract
Stockl>
Customer Relations Specialist - 12 Month Fixed Term Contract

Join our Customer Relations Specialist team on a 12-month fixed term contract, where you will play a pivotal role in managing the customer experience during ter the sales process ensuring our customers receive an exceptional service/p>

Reporting to the Team Leader, you will provide critical customer service, supporting the customer journey, which will help us enhance our competitive position is much more than a st customer service role as you will act as the voice of the customer as part of a team who strives to innovate, creating experiences that are always getting better/p>

Key Responsibilities

Be the first point of contact for customers; Deliver exceptional service, with the ability to think outside the box to effectively solve issues; Listen, empathise ink creatively to manage customer akeholder feedback; Maintain date the after-sales CRM systems ocesses to enhance the customer's experience; Plan, schedule eate EDMs to keep our customers up-to-dater>

About You

Superior communicator with great listening skills which enables you to be effective in conflict resolution; Proactive ssionate to arrive at positive solutions ovide a service that is a step ahead; Background in customer service, sales property, ilst not essential, experience in a or building environment would be advantageous; Hold a current driver?s license ve personal transport, as travel is required in the roler>

The Stockloposition

At Stockl are a company delivering outcomes that benefit the community at largee work collaboratively clusively, building strong working relationshipsur portfolio is diverse are the opportunities for professional reer developmente are committed to providing our people with broad experiences to build a successful career/p>

Stockls a strong commitment to achieving the best outcomes through an inclusive llaborative cultureur customers come from diverse backgrounds want our teams to reflect this/p>

We offer competitive remuneration nefitsenefits include free to access or subsidised lifestyle, health, well-being nancial services productsp>

Agencies should note that unsolicited resumes will not be accepted for this position ocklll not pay any fees related to resumes that are submitted directly to hiring managers t through our approved processhere appropriate, the Careers Stocklam will work with our preferred panel of agencies to source ctes for roleslease submit any queries relating to the approved process of submitting cte resumes or Stocklpreferred agency panel to careersstocklan class="preg">

Stockl>
Customer Relations Specialist - 12 Month Fixed Term Contract

Join our Customer

Relations Specialist team on a 12-month fixed term contract, where you will play a pivotal role in managing the customer experience during ter the sales process ensuring our customers receive an exceptional service/p>

Reporting to the Team Leader, you will provide critical customer service, supporting the customer journey, which will help us enhance our competitive position is much more than a st customer service role as you will act as the voice of the customer as part of a team who strives to innovate, creating experiences that are always getting better/p>

Key Responsibilities

Be the first point of contact for customers; Deliver exceptional service, with the ability to think outside the box to effectively solve issues; Listen, empathise ink creatively to manage customer akeholder feedback; Maintain date the after-sales CRM systems ocesses to enhance the customer's experience; Plan, schedule eate EDMs to keep our customers up-to-dater>

About You

Superior communicator with great listening skills which enables you to be effective in conflict resolution; Proactive ssionate to arrive at positive solutions ovide a service that is a step ahead; Background in customer service, sales property, ilst not essential, experience in a or building environment would be advantageous; Hold a current driver?s license ve personal transport, as travel is required in the roler>

The Stockloposition

At Stockl are a company delivering outcomes that benefit the community at largee work collaboratively clusively, building strong working relationshipsur portfolio is diverse are the opportunities for professional reer developmente are committed to providing our people with broad experiences to build a successful career/p>

Stockls a strong commitment to achieving the best outcomes through an inclusive llaborative cultureur customers come from diverse backgrounds want our teams to reflect this/p>

We offer competitive remuneration nefitsenefits include free to access or subsidised lifestyle, health, well-being nancial services productsp>

Agencies should note that unsolicited resumes will not be accepted for this position ocklll not pay any fees related to resumes that are submitted directly to hiring managers t through our approved processhere appropriate, the Careers Stocklam will work with our preferred panel of agencies to source ctes for roleslease submit any queries relating to the approved process of submitting cte resumes or Stocklpreferred agency panel to careersstocklan class="preg">





JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable


JOB REQUIREMENTS
Minimal experience: No experience



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