Customer Experience Officer Maternity Leave Contract - Sydney Australia

Company: Confidential
Your Application: You have not applied yet
Location: Sydney Australia, Australia
JOB DESCRIPTION

Customer Experience Officer Maternity leave Contract
Transdev Australasia
Customer Experience Officer Maternity leave Contract
Successfully support your frontline team to deliver safe, reliable and efficient transport services
Join a company committed to the health and safety of all employees and customers
Stable work environment with various training and internal promotion opportunities

The role

Our Customer Experience team has a vacancy for a Maternity leave contract Customer Experience role 12-month contract.gt;

This role will see you using your demonstrated customer service skills to review and resolve Transdev -s customer feedback and complaints.r attention to detail will ensure that all aspects of the customers- needs are met in a thorough and efficient manner. Customer Experience teamwork from a CRM system and will communicate with our customers primarily over the phone but also occasionally Please apply through this site.experience with articulating written communication is also desirable.gt;

You will be working closely with internal and external stakeholders and build rapport with our operations teams, local schools and parents to acknowledge, respond, investigate and resolve any customer concerns.gt;

What you bring

In addition to relevant customer complaint handling experiences and your passion for delivering excellent customer service, you should possess an outside-the-box approach and thrive on turning a dissatisfied customer into a satisfied customer. will be proactive, passionate and have a natural flair for attention to detail.gt;

Experience utilising CRM systems is highly regarded.>

About Transdev

Transdev is a world leader in the operation of passenger transport services.operate in countries around the world, with 83, employees and manage 41, vehicles.are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve.gt;

The benefits for you

Enjoy working in a supportive team that value diversity and inclusion
Feel supported in an inclusive work place that acknowledges and celebrates individual differences
Be part of a growing, global business working in the changing public transport sector
Learn from and work with senior stakeholders on a daily basis
Competitive remuneration structure

Our values and beliefs

As an equal opportunity employer, Transdev is committed to reflecting the diversity of the communities we serve.support from people representing all diversity groups and ages such as Aboriginal and Torres Strait Islander, LGBTQI+, people with disabilities, religious beliefs, and ethnicity.gt;

-

If you're as passionate about delivering unparalleled service as we are then the -Apply now- button to go to our Transdev careers website and complete your application form online.gt; Transdev Australasia
Customer Experience Officer Maternity leave Contract
Successfully support your frontline team to deliver safe, reliable and efficient transport services
Join a company committed to the health and safety of all employees and customers
Stable work environment with various training and internal promotion opportunities

The role

Our Customer Experience team has a vacancy for a Maternity leave contract Customer Experience role 12-month contract.gt;

This role will see

you using your demonstrated customer service skills to review and resolve Transdev -s customer feedback and complaints.r attention to detail will ensure that all aspects of the customers- needs are met in a thorough and efficient manner. Customer Experience teamwork from a CRM system and will communicate with our customers primarily over the phone but also occasionally Please apply through this site.experience with articulating written communication is also desirable.gt;

You will be working closely with internal and external stakeholders and build rapport with our operations teams, local schools and parents to acknowledge, respond, investigate and resolve any customer concerns.gt;

What you bring

In addition to relevant customer complaint handling experiences and your passion for delivering excellent customer service, you should possess an outside-the-box approach and thrive on turning a dissatisfied customer into a satisfied customer. will be proactive, passionate and have a natural flair for attention to detail.gt;

Experience utilising CRM systems is highly regarded.>

About Transdev

Transdev is a world leader in the operation of passenger transport services.operate in countries around the world, with 83, employees and manage 41, vehicles.are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve.gt;

The benefits for you

Enjoy working in a supportive team that value diversity and inclusion
Feel supported in an inclusive work place that acknowledges and celebrates individual differences
Be part of a growing, global business working in the changing public transport sector
Learn from and work with senior stakeholders on a daily basis
Competitive remuneration structure

Our values and beliefs

As an equal opportunity employer, Transdev is committed to reflecting the diversity of the communities we serve.support from people representing all diversity groups and ages such as Aboriginal and Torres Strait Islander, LGBTQI+, people with disabilities, religious beliefs, and ethnicity.gt;

-

If you're as passionate about delivering unparalleled service as we are then the -Apply now- button to go to our Transdev careers website and complete your application form online.gt; Are you viewing this job on LinkedIn-
here to apply
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On

09 15
55

Start

09


Sydney, Australia

Arrangements


Flexible and
Contract Work

Industries

Customer Service

Find out more about
Transdev Australasia






JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable


JOB REQUIREMENTS
Minimal experience: No experience



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