Application Support - Melbourne Victoria

Company: Confidential
Your Application: You have not applied yet
Location: Melbourne Victoria, Australia

The Company

Do you have exceptional technical skills and a passion for troubleshooting? If that sounds like you, our client is looking for an Application Support specialist. You'll be part of an internationally renowned company that offers a fantastic platform for growth, development, and support. This exciting role lets you be part of a respected company that actively promotes work-life balance while offering every opportunity for you to broaden your skill set and put your career in the fast lane.

The Role

As an experienced Application Support expert, you'll enjoy the end-to-end user support that allows you to showcase your exceptional communication and customer service skills. You'll find yourself troubleshooting in-house applications, analyze business problems, provide solution, design test plans, conduct integration systems and testing, provide maintenance, implement enhancements, bug fixes as needed. You will be reporting straight to the wider international team, therefore, to be a successful applicant you must be highly accountable and personable with excellent communication skills.

About you

You have a thorough understanding of the software development, end-to-end customer support and a real knack for analyzing issues and identifying room for improvement. project managers and a great understanding of

accounting. Your technical skills are exceptional and you're able to analyze and solve complex issues whilst also seeing areas to improve.

Your Skills & Experience

Strong knowledge of Office, Microsoft Project, and various Databases (SQL Server and Oracle).Proficient knowledge and understanding of our accounting processes and systems.Proficient in SQL.Experience in data analysis.Experience in production support and working with end users to resolve complex issues.Strong project management skills - you are the type of person who will 'dig in' to the projects and know our programs inside and out. Collaborate as project partner rather than assign and check off tasks.Solid communication skills, both written and verbal.Detail oriented, persistent, diligent.

What's on offer?

Work remotely from home.Generous salary and compensation.Continuing professional education and development through exposure to a wide variety of technical challenges.The support of a high calibre team across the US and APAC.Opportunities to extend your creative flair to solve challenges that vary on a day-to-day basis.

Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable

Minimal experience: No experience

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