The essentials about Teledirect

Since 1995 Teledirect has charted a pioneering path in the field of outsourced telecommerce with exemplary talents, excellent tools and expert technology.
Serving largely companies in the financial, IT, technology, ecommerce, airline, luxury and hospitality sectors, we specialize in generating high sales growth, improving call centre performance and profit generating customer service.
To date, Teledirect has implemented over 5,000 successful programmes interacting with our clients' customers around the world and a customer acquisition track record of over 3 million. Teledirect has also received over 180 regional and international industry awards under the best contact centre operations and the best contact centre professionals' categories.
We are headquartered in Singapore and we have a presence in Malaysia, Thailand, Philippines, Hong Kong, China, Japan and Spain.