Client Service Manager - Macquarie Park
Client Service Manager - Macquarie Park
| Job Title: | Client Service Manager |
| Company: | SM Recluit |
| Other Job Openings at the Company: | The company has other active jobs (14) |
| Applicants: | Applications: 1 | Visits: 68 |
| Your Application: | You have not applied yet. Apply or Refer for rewards |
| Location: | Macquarie Park, Australia |
| Salary: | AUD 60,000.00 - 80,000.00 Yearly |
| Published: | 29/03/2024 |
| ID: | 392169870 |
| Employer Email: | *********@*******.com (View email) |
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Requirements:
- • A graduate in a related field
- • Familiarity with the industry in which the company operates.
- • Understanding of the services offered by the company.
- • Proven ability to build and maintain strong relationships with clients.
- • Strong problem-solving and critical-thinking skills.
- • Analytical abilities to assess client satisfaction
Responsibilities:
About Us Smartways was established in 2004 as a specialist provider of logistics services to the medical and healthcare industries. We pride ourselves in the quality of our infrastructure, technology, vehicles, network and people to deliver a high level of service to our diverse client base. We are currently looking for a qualified Client Service Manager for a full-time position. Tasks Include:
- • Implement cross-training programs to ensure that customer service team members are versatile and can handle various aspects of logistics inquiries.
- • Ensure that customer service operations comply with relevant regulations and industry standards.
- • Implement strategies to enhance customer satisfaction based on feedback.
- • Managing, motivating, and developing staff providing customer services.
- • Collaborate with the operations team to forecast and plan for peak periods or increased demand.
- • Provide insights from customer interactions to support sales strategies.
- • Identify and implement process improvements to enhance the efficiency of customer service operations.
JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: AUD 60,000.00 - 80,000.00 Yearly
Positions available: 1
JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct
Requirements:
- • A graduate in a related field
- • Familiarity with the industry in which the company operates.
- • Understanding of the services offered by the company.
- • Proven ability to build and maintain strong relationships with clients.
- • Strong problem-solving and critical-thinking skills.
- • Analytical abilities to assess client satisfaction
Responsibilities:
About Us Smartways was established in 2004 as a specialist provider of logistics services to the medical and healthcare industries. We pride ourselves in the quality of our infrastructure, technology, vehicles, network and people to deliver a high level of service to our diverse client base. We are currently looking for a qualified Client Service Manager for a full-time position. Tasks Include:
- • Implement cross-training programs to ensure that customer service team members are versatile and can handle various aspects of logistics inquiries.
- • Ensure that customer service operations comply with relevant regulations and industry standards.
- • Implement strategies to enhance customer satisfaction based on feedback.
- • Managing, motivating, and developing staff providing customer services.
- • Collaborate with the operations team to forecast and plan for peak periods or increased demand.
- • Provide insights from customer interactions to support sales strategies.
- • Identify and implement process improvements to enhance the efficiency of customer service operations.
JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: AUD 60,000.00 - 80,000.00 Yearly
Positions available: 1
JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct
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